Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy below for information on processing times, delivery estimates, and related details.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will notify you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–15 business days |
| Express Shipping (where available) | 5–10 business days |
Delivery delays can occasionally occur due to customs processing, carrier delays, or other unforeseen circumstances outside of our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after your order ships.
Shipping Locations
We currently ship to the United States and select international destinations. If you're unsure whether we ship to your location, please contact us at [support email] before placing your order.
Customs, Duties & Taxes
For international orders, you may be responsible for customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Multiple Packages
Some orders may ship in separate packages, especially if items are shipped from different fulfillment centers. If you order multiple items, you may receive them at different times — this is normal and does not indicate an issue with your order.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at [support email] with your order number so we can investigate with the carrier.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at [support email] — we'll do our best to update it before the order ships, but cannot guarantee changes once processing has begun.
Questions?
If you have any questions about our shipping policy, please contact us at thisisstore9@gmail.com